Frequently Asked Questions
Shark Vacuums Common Problems
Why is my Shark vacuum not turning on?
Answer: Check to make sure the vacuum is plugged in and the outlet is working. Also, check the power switch and the power cord to make sure they are not damaged.
Why is my Shark vacuum not picking up dirt?
Answer: Check the brush roll and remove any hair or debris that may be wrapped around it. Also, make sure the vacuum’s suction is not blocked by emptying the dust cup and checking the filters.
How often should I clean the filters on my Shark vacuum?
Answer: It’s recommended to clean the filters at least once a month. If you have pets or allergies, you may need to clean them more frequently.
How do I clean the brush roll on my Shark vacuum?
Answer: First, unplug the vacuum. Then, remove the brush roll and use scissors or a comb to remove any hair or debris that is wrapped around it. Rinse the brush roll with water and let it dry completely before reinstalling.
How do I empty the dust cup on my Shark vacuum?
Answer: First, detach the dust cup from the vacuum. Then, press the release button to open the bottom flap and dump the dirt and debris into the trash. Be sure to wash the dust cup with soap and water and let it dry completely before reattaching it to the vacuum.
How do I replace the filters on my Shark vacuum?
Answer: Refer to the vacuum’s user manual for specific instructions on how to replace the filters. In general, you will need to remove the filters from the vacuum and replace them with new ones.
Why is my Shark vacuum making a loud noise?
Answer: Check the brush roll for any obstructions, such as hair or debris. If the noise persists, the vacuum’s motor or belt may be damaged and require repair or replacement.
How do I adjust the height of the vacuum head on my Shark vacuum?
Answer: Most Shark vacuums have a height adjustment knob or lever on the vacuum head. Consult the user manual for instructions on how to adjust the height to the appropriate level for your flooring type.
How do I unclog the hose on my Shark vacuum?
Answer: Detach the hose from the vacuum and use a long object, such as a broom handle, to push out any debris that may be blocking the hose. Alternatively, use a handheld vacuum or an air compressor to blow out the clog.
Why is my Shark vacuum overheating?
Answer: Check the filters and the dust cup to make sure they are not clogged with dirt and debris. Also, make sure the vacuum’s hose and brush roll are clear of obstructions. If the vacuum continues to overheat, the motor may be damaged and require repair or replacement.